KFC Survey refers to the survey system built and implemented by Kentucky Fried Chicken, used to collect information from their customers. It is an online customer satisfaction survey designed to gather feedback from customers about their recent experience at KFC. The survey, while aiming to help improve the overall quality of service and food provided by KFC, will also accord the participants opportunities to win various cash prizes and other rewards, thereby giving customers a great and memorable experience.
The KFC survey, which has been around for quite some time, is a completely voluntary survey which doesn’t take more than 10 minutes to complete. In exchange for their feedback, participants are given the opportunity to enter a sweepstakes to win a cash prize or other rewards.
Participation in the KFC Survey is pretty straightforward. To participate in the KFC survey, all you need to do as a customer is simply visit the survey website, enter the survey code located on your receipt, and answer a series of questions about your impression of, and experience at KFC. The questions on the survey form cover various aspects such as the quality of the food, customer service, hygiene conditions of the place, and overall satisfaction. On completion of the survey customers (you) can enter a prize draw for a chance to win a validation code or other prizes.
The KFC survey is a very effective and important medium through which KFC collects customer feedback, analyze and rate customer satisfaction levels, and devise strategies to improve on their products and services.
It also accords KFC the opportunity of actually understanding customer preferences, identify areas that need improvement, and make necessary management decisions that are deemed necessary to enhance customer experience.
There are KFC outlets in almost every country of the world, as the KFC Franchise has become global.
In Ghana, we have KFC East Legon, KFC Sakumono, KFC Dansoman, KFC Kumasi, and many others. Visit one of the KFC Ghana branches to get more information about the KFC Survey.
According to an article on Quora, here is a detailed step to filling out the KFC Survey online form:
- On the first page, you will be given a choice of language between English or Spanish.
- You will be asked for the survey pin on the receipt and time.
- In case you do not have a survey receipt ,you can click on “click here” to proceed to the survey without the pin. On the next page, you will be asked for the store number, date, and time.
- After filling in the correct pin and time, you may click on ‘start’ to proceed further with the survey.
- On the next page, you will be asked some questions by the company about its services such as staff, cleanliness, order waiting time, etc.
- Rate all the questions honestly based on your last experience with the restaurant.
- After that, you have to enter your phone number and email address.
- Then click submit.
- As you finish the whole process, you will get a code flashing on your screen.
- Note down the code and redeem it on your next visit to the restaurant to grab a free chicken whopper, or any other gift you may be given.
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